Return
We want you to be completely satisfied with your purchase.
Return Period You have 14 days from receipt of your order to return an item.
How to Return an Item
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Log in to your customer account on our shop.
- https://route13deko.de/account
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Go to your orders and select the relevant order.
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Click on "Request Return" and follow the instructions.
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Securely package the item and send it back to us.
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Return Shipping Costs The customer bears the return shipping costs.
Refund Upon receipt and inspection, we will refund the purchase price either to your original payment method (e.g. PayPal, credit card) or as a voucher for your next purchase.